Struggling captives to boost third party market for services

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Struggling captives to boost third party market for services

More than 60% of the captive centers in India are struggling to stay afloat, and reduced dependence on the captive strategy will increase the third party market for services, according to Forrester Research. Escalating costs, skyrocketing attrition, and lack of integration and management support are perceived as the causes for this impasse. In response to this development, a number of early entrants have sold their captives and opted for outsourcing.

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