Knowledge Process Outsourcing (KPO) takes a front seat in India

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Knowledge Process Outsourcing takes a front seat in India

Indian outsourcing firms are increasingly looking towards Knowledge Process Outsourcing (KPO) as a more feasible proposition than Business Process Outsourcing (BPO). Unlike BPO which focuses on mundane back-office functions like payroll, KPO demands more specialized knowledge in specific verticals like law and biotech, thus showing more scope and sustained opportunities. The KPO market is expected to quadruple in the next five years, reaching $10 billion to $12 billion by 2012.

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